Privacy policy
Effective date: 1 November 2026
Kaer Communication attaches great importance to the protection of your personal data. This policy explains clearly what data is collected when you visit the website kaercommunication.fr, why it is collected, how long it is kept and how to exercise your rights, in accordance with the General Data Protection Regulation (GDPR, EU Regulation 2016/679) and the French Data Protection Act of 6 January 1978, as amended.
1. Data controller
The data controller for the data collected on this website is:
- Samir Hassani, sole trader, trading as Kaer Communication
- SIRET: 981 332 661 00017
- Address: 38 rue du Lieutenant Marty, 44230 Saint-Sébastien-sur-Loire, France
- Email: contact@kaercommunication.fr
Given the nature and volume of the processing carried out, Kaer Communication has not appointed a Data Protection Officer (DPO). For any question about your data, you can write to the email address above.
2. Data collected
Data you provide to us
When you use the form on the Contact page, we collect:
- your first and last name;
- your email address;
- your telephone number (optional);
- the subject and content of your message.
Required fields are marked in the form. Without this information, we would not be able to process your request. Please do not include sensitive data (health, political or religious opinions, etc.) in your message.
Data collected automatically
As with any website, our hosting provider’s server records technical connection data (IP address, date and time of the visit, pages viewed, browser type). These logs are used solely to ensure the security and proper functioning of the website.
The website does not use any audience measurement tool or targeted advertising. Fonts are hosted directly on our server: displaying them does not involve any transmission of data to a third-party service.
The website offers no account creation, comments section or newsletter.
3. Purposes and legal bases
| Purpose | Data concerned | Legal basis (Art. 6 GDPR) |
|---|---|---|
| Responding to your contact, quote or collaboration requests | Form data | Pre-contractual measures taken at your request and legitimate interest in responding to enquiries |
| Ensuring the security and proper functioning of the website | Technical connection data | Legitimate interest and legal obligation to retain connection data |
| Displaying content from third-party platforms (videos, posts) | Cookies and identifiers set by these platforms | Your consent |
| Remembering your cookie choices | Consent cookie | Legal obligation and legitimate interest |
Your data is never used for commercial prospecting without your prior consent, and is not subject to any automated decision-making or profiling.
4. Data recipients
Your data is intended exclusively for Kaer Communication. It is neither sold, rented nor passed on to third parties.
It may be technically processed by our hosting and email provider, which acts solely on our instructions:
- OVH SAS, 2 rue Kellermann, 59100 Roubaix, France — hosting of the website and email, on servers located in the European Union.
Your data may finally be disclosed to the competent authorities where required by law.
5. Transfers outside the European Union
Data collected via the form and connection data are hosted in the European Union and are not transferred outside the Union.
However, if you accept the display of embedded content (YouTube, Instagram, etc.), the companies operating these platforms, notably Google and Meta, may process certain data in the United States. These transfers fall under their own responsibility and are covered by the EU–US Data Privacy Framework or by the European Commission’s standard contractual clauses.
6. Retention periods
| Data | Retention period |
|---|---|
| Requests received via the contact form | 3 years from the last exchange, then deletion. If the request leads to a contract, data is kept for the duration of the business relationship, then archived in accordance with statutory periods (10 years for accounting records). |
| Technical connection data | 12 months maximum |
| Cookie choices | 6 months |
| Cookies from embedded content | As set by each platform, up to a maximum of 13 months |
7. Cookies and embedded content
What is a cookie?
A cookie is a small file placed on your device when you visit a website. It can, for example, remember your preferences or recognise your browser.
Strictly necessary cookies
Some cookies are essential for the website to function, such as the one that stores your cookie choices. They do not require your consent.
Content embedded from other websites
Some pages, notably our case studies, may embed content from third-party platforms: YouTube videos, Instagram posts and, where applicable, other services (TikTok, X, Facebook, Google Maps…). This content behaves exactly as if you were visiting the relevant site directly: the platform may collect data about you, set cookies and track your interaction with the content, particularly if you are logged in to your account.
This content is only loaded after you have given your consent, collected via the banner displayed on your first visit. Until you have accepted it, it is replaced by a neutral placeholder.
To find out more about how these platforms use your data, see their policies:
- Google / YouTube: policies.google.com/privacy
- Meta / Instagram and Facebook: privacycenter.instagram.com/policy
Managing your choices
You can change or withdraw your consent at any time by clicking the cookie management link at the bottom of every page. You can also configure your browser to refuse cookies; some embedded content will then no longer be displayed.
8. Links to our social networks
The website contains simple links to our pages on social networks (notably Instagram and LinkedIn). These links set no cookies and transmit no data until you click on them. Once on these platforms, their own privacy policy applies.
9. Data security
We implement appropriate technical and organisational measures to protect your data against loss, unauthorised access or disclosure: secure connection (HTTPS), access to the website administration limited to a small number of people and password-protected, regular updates of the website and its plugins, and hosting with a European provider.
10. Your rights
In accordance with the GDPR, you have the following rights regarding your data:
- right of access: to know what data we hold about you and obtain a copy;
- right to rectification: to have inaccurate or incomplete data corrected;
- right to erasure: to request the deletion of your data;
- right to restriction: to request a temporary freeze on the use of your data;
- right to object: to object to the processing of your data based on our legitimate interest;
- right to data portability: to receive your data in a structured, commonly used format;
- right to withdraw your consent at any time, without affecting processing carried out beforehand;
- right to set directives regarding what happens to your data after your death.
To exercise these rights, write to contact@kaercommunication.fr or by post to the address given in section 1. We will reply within one month at most. If there is reasonable doubt about your identity, proof of identity may be requested.
11. Complaint to the CNIL
If, after contacting us, you believe your rights are not being respected, you may lodge a complaint with the French data protection authority (CNIL), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France, or online at cnil.fr/fr/plaintes.
12. Minors
This website is aimed at professionals. It is not intended for people under 15, who should not send us personal data without the consent of their legal representatives.
13. Changes to this policy
We may update this policy, notably when a new feature is added to the website or when regulations change. The effective date shown at the top of the page will then be updated. We encourage you to check it regularly.